John Tilden

Education:

B.A., cum laude, State University of New York at Binghamton, 1991

Major: Literature and Rhetoric

Minor: Russian Language and Literature

Work Experience:

Head Consultant, BSA Consulting, 1995-

PC technician/architect of a wide range of computing solutions

Lead Information Technology Specialist, Social Security Administration, 2003-

Infrastructure Team Leader managing bleeding-edge tech lab environment

Now utilizing people skills as well as honing project management experience

Computer Specialist, Social Security Administration, 1999-2003

Network Administrator on team servicing 600 users

Responsible for maintaining Exchange server in an Enterprise environment

Office Automation Specialist/Systems Analyst, Social Security Administration, 1994-1999

Worked on the Reengineered Disability System, SSA's first client/server software system

Directly maintained 50 PCs, printers & servers in a Windows NT environment

Board Leader, Prodigy Online Service, 1995

Maintained a Bulletin Board of 30 topics with thousands of posts per month

Arranged for special guests to visit online

Social Insurance Specialist (CR), SSA, 1991-1994

Responsible for adjudication of SSI claims

Daily duties involved interviewing claimants, claims followups, information dissemination

Trained on SSA Database and PC programs

Modernized SSI Claims System Instructor, 1994

Resident Assistant, SUNY-Binghamton, 1991

Responsible for 35 male residents

Daily duties included: counseling; dealing with maintenance problems; enforcement of university rules

Crew Chief, Friends of the Arts at the Planting Fields, 1990

Responsible for crew of 10-12 part-time workers

Supervised crowd and vehicle control for concerts

Assets:

Computer-Related: Windows: 3.11, 9x, NT 4.0, 2000, XP, 2003 Server. But also: Solaris 8, Macintosh, NetWare 3.12, OS/2 Warp, HTML

Object-Oriented Systems-Analysis, Supervisory, Writing, Editing, and Proofreading Experience

Interviewing & Project Management Skills

Total Quality Initiative training

Outside Interests:

Volunteer Memberships:

Accredited Basic Life Support Instructor with the American Heart Association.
Past President and current Board member/Webmaster for the Village of Olde Mill Community Association.
President of the Friends of Olde Mill, a charitable organization.

Internet Discussion Groups

Honorary Historian of The Heinlein Forum, a group dedicated to news and theory about one of Science Fiction's greatest authors.

Fraternal Membership

Grand Councillor, Alpha Sigma Phi National Fraternity
Epsilon Nu chapter alumnus of Alpha Sigma Phi
Epsilon Nu Alumni Association Treasurer
Chapter Advisory Team member, Epsilon Delta chapter of Alpha Sigma Phi

Writing

I have published several poems and non-fiction pieces.